WE ARE HIRING!
Administrative Assistant Job Description
Program Development and Administration
- Day-to-day office responsibilities:
- manning the office during office hours, answering calls, responding to emails, filing, paying bills, processing donations, sending acknowledgements, ordering supplies, maintenance of office equipment, etc.
- Support organizational mission and goals as determined by the Steering Committee (SC) and Program Director
- Creating, updating, and maintaining records pertaining to both volunteers and care recipients in various programs/databases
- Collect and/or organize data regarding care recipients, volunteers, activities/programs, number of hours/attendees for use in grant applications
Communication/Community Relations
- Provide information to those inquiring about Neighbor to Neighbor’s services/volunteer opportunities
- Coordinate mailings
- Client outreach for upcoming events
- Facilitate community awareness through press releases, newsletters, monthly flyers, social media & website.
Client/Volunteer Development and Support
- Coordinate matching of client requests with volunteers; document accordingly
- Develop application packets for use with participants & volunteers
- Assist Program Director in vetting, interviewing and onboarding potential new volunteers as well as care recipients
- Assist in maintaining data base of active participants, both volunteers and care recipients
- Provide support for ongoing programs as needed (floral, movie, handcrafters, luncheons, BINGO)
- Manage track-it-forward program (volunteer hours database)
Finance and Fundraising
- Provide support in fundraising efforts, whether via participation, execution, or administration thereof
- Work with bookkeeper as needed
- Keep internal spreadsheet of Income & Expenses
This list is not intended to be all-inclusive, and will include other tasks as deemed necessary by the Steering Committee and/or the Program Director as both the needs of the organization and expectations of the role evolve.